Building credibility?

August 29th, 2009

This has been a summer of celebrity deaths (find a few of them here) – and has it become an opportunity for celebrity gossip Web site TMZ to build its credibility?

In late June, TMZ was the first to report Michael Jackson died, and last night I noticed it again with DJ AM’s passing. What’s important about that? The site was right both times.

It’s interesting because so many main-stream media won’t report it until the news is confirmed (via the AP, or another major news source), and that doesn’t include TMZ. I don’t blame these media, considering I work for one of them, as credibility is of utmost importance and TMZ doesn’t carry the best reputation.

But what happens when the gossip site is the first to report major stories correctly – thereby improving its credibility? And how is this happening?

The day after Michael Jackson died, the Los Angeles times wrote about this same issue – how TMZ reported the scoop far earlier than any other media. (What’s interesting is that the managing editor of TMZ said “We were getting calls from everyone under the sun, established news operations, asking, ‘Are you sure?’ That’s such an odd question. We would not have published it if it were not true.”) And its happened again, granted on a smaller scale.

So how is this possible? What is main-stream media missing? Do we not have enough contacts who know people who know people? Or is there something more to it?

What do you think? How do you feel about this? What are your thoughts on TMZ – and do you think the site is building its credibility, or is it just lucky?

Entry Filed under: News Story

  • I'd say lucky is the answer, outlets like TMZ are referred to as gossip for a reason. When a media entity constantly relies on shady sources looking to make a quick buck, and publishes what they think they know instead of fact checking they will get lucky every now and then.
  • "But keep in mind that’s all they do: they try to break celebrity stories before anyone else."

    Just to expand on that a bit - People, for example, doesn't break stories as much as its competitors, but it's a lot more narrative-focused. And people like narratives, explanations, reflections, analysis, jokes, lots of other things that aren't just breaking news.

    TMZ is increasingly impressive at getting the raw info out there first, but in the grand scheme of a story, it's only one part.
  • This isn't an entirely new question - it's similar to the dilemma faced when tabloids break news (like the John Edwards affair, which everyone tiptoed around until more trusted outlets confirmed it).

    TMZ doesn't have a perfect record - they jumped the gun on Natasha Richardson, for example, so their sleazy if not necessarily regularly inaccurate coverage isn't the only thing that makes the MSM nervous.

    Mostly it's this: TMZ is a fairly new entity, so it'll take awhile until they build a track record. If they're almost always accurate, they'll build credibility to the point where the MSM always trusts them. If they blow too many stories, they'll fall into the National Enquirer gray area.

    As to how it works, it's pretty simple: they're run by a lawyer/journalist (JD, University of Chicago!) whose professional career has focused on the LA celebrity beat, the site obsessively focuses on one beat - they don't divide their attention or approach at all - and they spend a lot of money to blanket it. If you combine experience, focus, and money, you'll probably succeed in beating people.

    But keep in mind that's all they do: they try to break celebrity stories before anyone else. It's a huge niche, but it's still a niche. There's a tradeoff, usually, between doing one thing better than everyone else and doing a lot of things well. Maybe they'll continue to succeed, but there are dangers to putting all your eggs in one basket, even if you have a really big and popular basket.

    They do have one advantage that "traditional" American journalism doesn't: they pay for leaks, both pictures and verified tips. Most journalists won't do that, they do, and that gives them an advantage, right or wrong.
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Hi, thanks for stopping by.

The past year has brought about many changes -- one, I'm no longer at the Chicago Tribune. After a great two years there, I've moved on to Creative Director at Consumer Media Network. I'm also no longer "acmaurer" technically, since I married my best friend in June '11. I'm now Amanda Woodhead, but between you, me and the Internet, I'll always be acmaurer. So thanks again for stopping by, and here's to some great conversations.

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